FAQS

A walking holiday is supposed to be relaxing with the chance to unwind. We’re here to help make sure yours is; do ask us about walks, accommodation, travel, itineraries; anything – we want to help.

Below you ll find the answers to all the most commonly asked walking holiday questions. From; How fit do I need to be to do a French Alps walking holiday? to; What do I need to bring on a Peak District short break?

If your question is not answered here, we d still like to help, please phone us on 01625 576 321, email us or complete our complete our enquiry form and we ll do our best to get you a quick answer.

Q : How big are the groups on your walking holidays?

The maximum number of guests on any of our walking breaks is 14 plus the walk leaders.

Q : What happens in adverse weather conditions?

We always take into account the day s weather forecast and may make changes to the walking route if the conditions deteriorate or the planned route is deemed dangerous due to adverse weather.

Q : What do I need to bring on a walking holiday?

Please check out our equipment and clothing page.

 

Q : What happens if Pinnacle Walking Holidays have to cancel our holiday?

In the unlikely event that less than 6 people book onto one of our walking breaks we reserve the right to cancel the holiday six weeks prior to the start date.

Guests will be able to transfer to another walking break or receive a full refund.

Q : Do I need a PayPal account to pay by credit card?

No, an account is not required.

Q : Is my money safe?

Pinnacle Walking Holidays complies with EC Tour Operator legislation. A Trust Fund has been set up to protect your payments. In the unlikely event that we become insolvent your money will be refunded in full.

Q : How fit do I have to be do enjoy one of your walking holiday?

The fitness required will depend upon your choice of holiday, most of our walks are graded as moderate – see the holiday info section of each destination for more information.

Q : What is involved in a typical walk day?

After breakfast we would normally be ready to start the walk at about 9 30am, returning to our accommodation in the late afternoon.

We take breaks during the day allowing time for admiring the scenery and taking photographs. A longer stop is taken for lunch.
There is usually time in the early evening for relaxation before meeting for a pre-dinner drink and a hearty meal.

Q : Are flights included in the holidays in France and Italy?

Flights are not included, but for help with transport look in the Holiday Info section.

Q : Do I need a lift pass for walking holidays in the French Alps and the Dolomites.?

Yes, some of the walks involve using the lifts, lift passes can be purchased on a daily or weekly basis, but are not included in the cost of the holiday.